Effective Date: March 17, 2026
These Terms of Service apply to services provided by Allpoint Networx. Specific service agreements, plan disclosures, tariffs, customer contracts, or applicable policies may also apply and control where required.
1. Services
Allpoint Networx provides communications services that may include broadband internet, TV-related services, phone service, installation, support, equipment, and related offerings. Service availability, speeds, features, pricing, and equipment may vary by address and service area.
2. Customer Responsibilities
Customers are responsible for providing accurate account information, paying charges when due, using services lawfully, protecting account credentials, and maintaining customer-owned equipment and inside wiring unless otherwise agreed.
3. Billing and Payment
Charges, fees, taxes, surcharges, and billing terms may vary by service and account. Late payments, returned payments, or nonpayment may result in late fees, service restrictions, suspension, or termination as permitted by applicable law and service terms.
4. Installation and Equipment
Installation requirements may vary by location. Equipment provided by Allpoint Networx remains subject to applicable equipment terms and should be returned when required. Customers should not tamper with network equipment or facilities.
5. Acceptable Use
Customers must follow our Acceptable Use Policy and may not use services for unlawful, abusive, harmful, or network-disruptive activity.
6. Service Performance
Service performance can be affected by network conditions, customer equipment, Wi-Fi signal, inside wiring, power, device capability, third-party websites, and other factors outside our control.
7. Changes to Services or Terms
We may update services, features, pricing, policies, and terms as permitted by applicable law and customer agreements. Updated website terms become effective when posted unless otherwise stated.
8. Limitation of Liability
To the extent permitted by law, Allpoint Networx is not responsible for indirect, incidental, consequential, or special damages arising from use of services or website resources.
9. Contact
If you have questions about these Terms of Service, contact Allpoint Networx through the customer support information provided on this website.