Effective Date: March 17, 2026
Allpoint Networx (“Allpoint,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy describes the information we may collect from customers and website visitors, how we use that information, and the choices available to you.
1. Information We Collect
We may collect personal and service-related information, including:
- Name, address, phone number, email address, and other contact information.
- Account details, billing information, and payment-related information.
- Service plan selections, installation details, and customer support records.
- Technical and usage-related information necessary to provide, maintain, secure, and improve our services.
- Information you submit through contact forms, support requests, and service inquiries.
2. How We Use Information
We may use collected information to:
- Provide, activate, maintain, and support our services.
- Process orders, billing, payments, and account administration.
- Communicate with you regarding service availability, support, billing, outages, and account matters.
- Protect our network, systems, customers, and business operations.
- Comply with legal obligations and enforce our service policies.
- Improve our website, customer service, and service offerings.
3. Sharing of Information
We may share information with service providers, vendors, contractors, and business partners who assist us in operating our business and delivering our services, subject to appropriate confidentiality and security measures. We may also disclose information when required by law, regulation, legal process, or to protect rights, safety, and network integrity.
4. Website Data
Our website may collect limited technical information such as browser type, device information, IP address, referral information, and site usage data. We may use cookies or similar technologies to support basic website functionality, analytics, and user experience improvements.
5. Security
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, alteration, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Retention
We retain information for as long as reasonably necessary for business, legal, operational, and service-related purposes, including recordkeeping, support, billing, dispute resolution, and compliance obligations.
7. Your Choices
You may contact us to update certain account information or ask questions about our privacy practices. You may also manage certain browser settings related to cookies and site data.
8. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through our website.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on our website and will become effective upon posting unless otherwise stated.
10. Contact
If you have questions about this Privacy Policy or our privacy practices, please contact Allpoint Networx through the customer support information provided on our website.